Mail us the package, and then… We will match your device to your work request and create a ticket for your repair. Once your device is entered in the system, you will receive confirmation of delivery and a ticket number to the email you provided on the online form.
Once the repair is tested, working and in complete, you will receive an email with a link or invoice to provide payment. Our credit card servicer is Paypal, you can pay via credit card through Paypal using the link in your invoice email.
Once payment is complete, the device will be shipped back to you, we will default to the shipping address on your paper info sheet, and a tracking number will be provided.