Mail In Repair

Mail us the package, and then… We will match your device to your work request and create a ticket for your repair. Once your device is entered in the system, you will receive confirmation of delivery and a ticket number to the email you provided on the online form.

Once the repair is tested, working and in complete, you will receive an email with a link or invoice to provide payment. Our credit card servicer is Paypal, you can pay via credit card through Paypal using the link in your invoice email.

Once payment is complete, the device will be shipped back to you, we will default to the shipping address on your paper info sheet, and a tracking number will be provided.

Mail In Device
Order #
Your Name*
Last Name
Email*
Contact Phone*
Address*
Street Address City State ZIP Code
Paypal Email
Device Details
Phone Model
Imei or Serial
Password
Problem Description
Upload file (Picture or short video about issue)
Terms and Conditions
STG Repairs is not responsible for any loss, corruption or breach of the data on the product during service.* STG Repairs is not responsible for any accessory left with device. (Ex. Sim Card, SD Card, Case, etc.)* Under the circunstancies that a device is unable to be tested completely by an STG Repairs Representative, STG Repairs will not be held liable for any functions that do not operate after having been repaired.* Working on the motherboard with ic, fpc or any other component, is extremely risky even with the tools and knowledge that we have at STG Repairs. When working on the motherboard you may lose other functions that are not related to what is being repaired or you device may not turn on again. Sending your device, you agreed that you are aware of all risks.* No Fix = $10 Labor fee will be charge If we can not fix your device, you'll be quoted no fix options which include: 1- Leaving your device with us for parts, no charge. 2- Receive your device back reassembly Price = $10 labor fee + shipping. WARRANTY SERVICE OPTIONS: We offer 3 months warranty on all board repairs. If your repair fails within the warranty period, we will either repair the device again, or issue a refund under no fix. We must see the device again in house to confirm and do failure analysis. We do not pay for return shipping to us.
*
- I accept Terms and Conditions

WE REPAIR YOUR DEVICE QUICKLY AND EASILY!

STG Repairs is Miami’s oldest and most trusted technology repair center!

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STG Repairs

4.9 out of 5 stars

E C

5 out of 5 stars

posted 6 days ago

STG is a legit and professionally-run smartphone repair shop. I needed audio chip fixed on iPhone 7 and STG did the job in 3 hours from time I walked in until time I picked up the device. The staff is courteous, informative, and the shop is well-equipped to help customers get the service they need at a reasonable price.

Jay Nohr

posted 2 weeks ago

Got hit with the dreaded iPhone 7 audio chip issue (can’t hear callers, callers can’t hear me) Great customer service. Explained the issue well. Phone fixed same day within an hour. Tested phone to make sure all functions were normal prior to leaving. Fair price considering the price of a new phone. Highly recommend!

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Mail in Repair

Mail In Device

Device Details

WE REPAIR YOUR DEVICE QUICKLY AND EASILY!